Compuserve

The following information details where to find your personal data (address book, calendar information, favorites, stored emails etc.) after you have used TrueSwitch to switch to Compuserve. Please note that it can take upto 24 hours before all the personal data from your old account is copied to your new Compuserve account.

Please also note that the following information assumes that you have Compuserve software installed on your PC that you are using to access your Compuserve account, and you must have logged into your new Compuserve account.

Emails From TrueSwitch

Stored Email

Forwarded Email

Address Book (contacts)

Calendar (appointments)

Favorites (bookmarks)

Emails From TrueSwitch

Any emails sent to you from TrueSwitch confirming your TrueSwitch internet account switching request and status updates will be in your “New Mail” folder in Compuserve which can be accessed by clicking on “Read Mail”. This will appear in yellow and say “You Have Mail” when you receive a new mail.

Stored Emails

If you selected “Copy Stored Emails” (which is enabled by default in the “Express Switching” option), all your saved mails (with all your sub-folders) from your old account to your new Compuserve account will be in the “Filing Cabinet” which can be accessed by clicking on “Mail Center” and then “Filing Cabinet”.

Forwarded Emails

If you selected “Email Forwarding” (which is enabled by default in the “Express Switching” option), then any emails which were sent to your old Internet email address will be forwarded by TrueSwitch to your new Compuserve email address.

These will be be in your “New Mail” folder in Compuserve which can be accessed by clicking on “Read Mail”. This will appear in yellow and say “You Have Mail” when you receive a new mail.

Address Book (Contacts)

If you selected “Copy Address Book” (which is enabled by default in the “Express Switching” option), your address book with all your contacts and information (postal address, phone/fax/work numbers, personal information etc) will be in your Compuserve address book which can be accessed by clicking on the “Mail Center” option on the upper left-hand side of the page and then on “Address book” in the menu that appears.

Calendar:

If you selected “Copy Calendar Information” (which is enabled by default in the “Express Switching” option), your migrated calendar with all your events, appointments and reminders can be accessed by clicking on the “My Favorites” option and then on “My Calendar” in the menu that appears.

Favorites:

Your migrated favorites/bookmarks can be accessed by clicking on “My Favorites”.