AOL Easy Transfer Help: Main Index

Copy my Information    
 
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? Will AOL Easy Transfer delete my information once it is transferred?
? How long does it take to complete a transfer?
? Will AOL Easy Transfer copy email attachments from my old account to my new AOL account?


Will the email folders I created at my old account be transferred?

Yes, AOL Easy Transfer will copy your email folders from your old account. The folder names may be modified to accommodate certain technical constraints, but should still be recognizable to you.

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How do I know when my request to transfer to my new AOL account is complete?

A confirmation email will be sent to your new AOL email address. This confirmation will contain status about your transfer.

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Will AOL Easy Transfer delete my information once it is transferred?

No, AOL Easy Transfer will not modify or delete your stored information. The automated engine is designed to copy information only.

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How long does it take to complete a transfer?

Most requests are fulfilled within two hours but it can take up to 24 hours. If you have not heard from us within 24 hours, please try your request again or contact Customer Support
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Will AOL Easy Transfer copy email attachments from my old account to my new AOL account?

Yes, AOL Easy Transfer will transfer your emails completely.

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